Frequently Asked Questions
We have developed the Frequently Asked Questions page to help our patients navigate through the system and to provide the necessary information to enable our patients to have a pleasant and productive experience with our clinic.
What are the hours of the TCWU?
Our office hours are Monday through Thursday from 8am-4pm. The clinic hours are Wednesday from 2pm-6pm and Thursday from 8am-1pm.
How old do you have to be to be a patient at the clinic?
You must be between the ages of 18 and 64.
Can I reside OUTSIDE of Tuscarawas County and still come to TCWU for services?
Yes, as long as you work in Tuscarawas County.
Do I have to be employed to become a patient at TCWU?
Yes, you need to have at least a part time job and must be able to provide valid up-to-date pay stubs that show your hours and rate of pay. All patients are required to provide 4 paystubs at every medical appointment. We also require that you provide your annual tax return.
What if I have a medical question for a medical staff member, is there someone available?
Yes, we have a nurse employed full-time at the clinic. She is available by phone Mondays through Thursdays from 8:00am-4pm. If she is with another patient, you may leave a message for her at 330-364-1853
How much does it cost to be a patient at TCWU?
If you meet the eligibility requirements to receive primary care services at the clinic, there is no charge.
Does TCWU offer dental services to their patients?
Yes, the clinic provides limited dental services to eligible clinic patients using local dental providers.
I am interested in volunteering at the clinic – What is available?
The clinic is always looking for volunteers. If you are interested please contact the clinic at 330-364-1853 or fill in the form on our volunteer page.
What do I need to bring on my first appointment?
You will need to provide the following documentation on your first appointment:
1. Last 2 pay stubs, previous year's W2 or income tax return
2. Copy of a utility bill with your name and current address
3. Driver’s license
4. Social security card
How do I know if I am eligible for services at TCWU?
Call and see if we are a fit for you 330-364-1853 between 8am-4pm Monday-Thursday. If you are eligible, you will be scheduled for an appointment. We ask you to bring the required documentation to your first appointment.
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